Shipping policy

Shipping Policy

Delivery Areas

Daisy Juice currently delivers to selected areas within London. Delivery availability depends on your postcode and may change over time.

Processing Time

All juices are freshly prepared to order. Orders are typically prepared on the same day or according to your selected delivery schedule.

Delivery Times

We aim to deliver orders during the estimated delivery window provided at checkout. Delivery times are estimates only and may be affected by traffic, weather, or other unforeseen circumstances.

Delivery Charges

Delivery charges are calculated at checkout based on your delivery location and order details.

Failed Deliveries

Please ensure that the delivery address and contact information you provide are accurate.

If we are unable to complete the delivery because:

the address provided is incorrect,
nobody is available to receive the order where required, or
we are unable to contact you,

additional delivery charges may apply or the order may be cancelled.

Fresh Products

Our juices are freshly made and should be refrigerated immediately upon delivery.

Once an order has been successfully delivered, responsibility for the products passes to the customer.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please contact us within 24 hours of delivery at info@daisyjuice.co.uk, including your order number and photographs where appropriate.

We will investigate the issue and, where applicable, provide a replacement or refund.